DocuPay respects your privacy and is committed to protecting the personal information you provide when opting in for our services. This Privacy Policy explains how we collect, use, store, and protect your personal information.

1. Information We Collect

When you opt in to receive a payment link for a transaction, we may collect the following personal information:

• Contact Information: Your name, phone number, and email address.
• Transaction Details: Information about the requested payment, including the amount and purpose.
• Device & Usage Data: IP address, device type, browser type, and interactions with our website.

2. How We Use Your Information

We collect and use your personal information to:

• Send you a secure payment link on behalf of a DocuPay member.
• Verify your identity and prevent fraud.
• Process transactions and send payment confirmations.
• Provide customer support and respond to inquiries.
• Comply with legal obligations and regulatory requirements.

3. How We Protect Your Information

We implement strict security measures to protect your personal information:

• Encryption: We use SSL/TLS encryption for data transmission.
• Access Control: Only authorized personnel can access sensitive data.
• Secure Storage: Data is stored on encrypted servers with industry-standard security protocols.

4. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information. However, we may share your data in the following cases:

• With Payment Processors: To facilitate secure transactions.
• With Legal Authorities: If required by law, subpoena, or to prevent fraud.
• With Service Providers: For technical support, security monitoring, or analytics (under strict data protection agreements).

5. Data Retention & Deletion

• Retention: We retain your personal information only as long as necessary to fulfill the purpose of the transaction and comply with legal obligations.
• Deletion: Upon request, we will delete or anonymize your data unless legally required to retain it.

6. Your Rights & Choices

Under U.S. privacy laws (including CCPA and GDPR for applicable users), you have the right to:

• Access & Review: Request a copy of your personal data.
• Opt-Out: Stop receiving payment links or marketing communications.
• Delete Data: Request the deletion of your personal information.
• Restrict Processing: Limit how we use your data.

To exercise these rights, contact us at info@docupay.org.

7. Cookies & Tracking Technologies

We may use cookies or tracking technologies for security, analytics, and fraud prevention. You can disable cookies in your browser settings.

8. Children Privacy

DocuPay services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this policy as necessary. Changes will be posted with an updated Effective Date. Continued use of our services after updates constitutes acceptance of the revised policy.

10. Contact Us

For questions or concerns regarding your privacy, contact: DocuPay Privacy Team.
Address: 1057 E Imperial Hwy, Placentia, CA 92870, USA
Email: info@docupay.org
Phone: +1 4242720377